Customer support

We're here to make your experience easier. Find answers, get support, and connect with us anytime.

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Support hours

Mon. – Fri. 8:00 AM – 7:00 PM (CT)

Sat. 8:00 AM – 5:00 PM (CT)

What can we help you with today?

Have a question? Reach out via any of the convenient methods below.

secure message

Login to MyAccount and click 'Message Center.' We will respond within 48 hours.

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by mail

General
Exeter Finance LLC
PO Box 166008
Irving, TX 75016

Impounds/Stored Vehicles
Exeter Finance LLC
Attn: Impounds
PO Box 166008
Irving, TX 75016

Payments
Exeter Finance LLC
PO Box 650598
Dallas, TX 75265-0598

phone

Call us during our business hours at (800) 321-9637

feedback and complaints

Need to contact Exeter about your auto loan or experience? Please submit your feedback here or call us today at (855) 717-1250.

report fraud and email scams

Worried you might be a victim of online fraud? Received a suspicious email? Let us know by sending an email to security@exeterfinance.com.

We’ve got answers

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